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Aviation Glossary :: Crew Resource Management  Aviation Glossary :: Crew Resource Management FAA Written Test Preparation
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At Dauntless, our editorial staff maintains the web's largest unified glossary of aviation terms. This glossary is built from a combination of official, quasi-official, and proprietary sources (including original material that we develop oursselves). Uniquely, we often provide multiple definitions of a given term so that you can find that which best applies to you. In order to maximize your learning efficiency, this glossary (and similar ones for our international users) is incresingly fully integrated into our aviation learning apps, including our FAA written test prep and FAA practical test prep software and apps. If you like this glossary, you'll love them with their polished learning environments and world's best and clearest content (please do give them a try.).

Crew Resource Management
Crew Resource Management
Crew Resource Management (CRM) - formerly known as Cockpit Resource Management, in multiperson crew configurations, is the effective use of all personnel and material assets available to a flight crew. CRM emphasizes good communication and other interpersonal relationship skills.
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source: FAA Aeronautical Decision Making (AC 60-22)

Cockpit Resource Management (CRM) / Crew Resource Management: Techniques designed to reduce pilot errors and manage errors that do occur utilizing cockpit human resources. The assumption is that errors are going to happen in a complex system with error-prone humans.
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source: FAA Airplane Flying Handbook (FAA-H-8083-3A)

Crew Resource Management (CRM): The application of team management concepts in the flight deck environment. It was initially known as cockpit resource management, but as CRM programs evolved to include cabin crews, maintenance personnel and others, the phrase “crew resource management” has been adopted. This includes single pilots, as in most general aviation aircraft. Pilots of small aircraft, as well as crews of larger aircraft, must make effective use of all available resources; human resources, hardware, and information. A current definition includes all groups routinely working with the cockpit crew who are involved in decisions required to operate a flight safely. These groups include, but are not limited to: pilots, dispatchers, cabin crewmembers, maintenance personnel, and air traffic controllers. CRM is one way of addressing the challenge of optimizing the human/machine interface and accompanying interpersonal activities.
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source: FAA Aviation Instructor's Handbook (FAA-H-8083-9A)

Crew Resource Management (CRM): The effective use of all available resources—human, hardware, and information.
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source: FAA Pilot's Handbook of Aeronautical Knowledge (FAA-H-8083-25A)

Crew resource management (CRM): The application of team management concepts in the flight deck environment. It was initially known as cockpit resource management, but as CRM programs evolved to include cabin crews, maintenance personnel, and others, the phrase “crew resource management” was adopted. This includes single pilots, as in most general aviation aircraft. Pilots of small aircraft, as well as crews of larger aircraft, must make effective use of all available resources: human, hardware, and information. A current definition includes all groups routinely working with the flight crew who are involved in decisions required to operate a flight safely. These groups include, but are not limited to pilots, dispatchers, cabin crewmembers, maintenance personnel, and air traffic controllers. CRM is one way of addressing the challenge of optimizing the human/machine interface and accompanying interpersonal activities.
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source: FAA Risk Management Handbook (FAA-H-8083-2)

Crew resource management (CRM): The application of team management concepts in the flight deck environment, including single pilots of general aviation aircraft. Pilots of small aircraft, as well as crews of larger aircraft, must make effective use of all available resources: human resources, hardware, and information. Human resource groups include but are not limited to pilots, dispatchers, cabin crewmembers, maintenance personnel, and air traffic controllers.
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source: FAA Weight Shift Control Handbook (FAA-H-8083-5)

CRM: a branch of human factors which analyses the ways in which team work and good communication can reduce the effects of human error. CRM training has become part of mainstream pilot training. See James Reason’s seminal works in this field: Human Error (1990) and Managing the risks of organisational accidents (1997)
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source: ICAO English Pro Aviation Glossary


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Disclaimer: While this glossary in most cases is likely to be highly accurate and useful, sometimes, for any number of editorial, transcription, technical, and other reasons, it might not be. Additionally, as somtimes you may have found yourself brought to this page through an automated term matching system, you may find definitions here that do not match the cotext or application in which you saw the original term. Please use your good judgement when using this resource.


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